Where can I see your silk embroideries?
We have a showroom in Suzhou, China where you can see most of our silk embroideries. You can also see some silk embroideries at our partners' places. Please check the page at Our Partners to see if there is a place near your location.
What is the best way to contact you.
You can contact us by email, phone or letter. Please find our contact information at Contact Us.
Who are your embroidery artists?
Su Embroidery Studio boasts the best embroidery artists who have 30+ years of embroidery experience and some of them are national award winners. They learned the silk embroidery from their mothers and grandmothers. Silk embroidery is an old tradition passed down generation to generation in Suzhou, China.
How can I be assured of a safe purchase from Su Embroidery Studio?
We promise it is 100% safe and secure to purchase silk embroideries from us. We've been selling high quality silk embroideries online since 2004 and have sold to more than 60 countries with many return customers who come back to us almost every year. For details, please refer to Why Choose Us.
Can you create a silk embroidery from my own painting/photo/design?
Yes, we can custom make a silk embroidery from your own painting/photo/design. Please check it at Custom Silk Embroidery.
Are the silk embroideries handmade?
Our silk embroideries are 100% hand embroidered. We only make and sell high quality handmade silk embroideries. We NEVER make or sell low quality embroideries or machine-made embroideries. For details, please see our Hand Embroidery Guarantee Statement.
Is it secure to pay by credit card?
We do not accept your credit card directly nor do we keep any information of your credit card at our site. You will be redirected to PayPal to pay via your credit card. PayPal has 400+ million users globally and it is absolutely secure and reliable.
How can I pay for the silk embroidery I order?
You can pay by PayPal account, credit/debit card or wire transfer.
How do you ship your silk embroideries?
We ship the silk embroidery worldwide by UPS/FedEx/DHL depending on your location.
How long will it take to receive the silk embroidery after I place the order?
For readymade silk embroideries in Purchase Silk Embroidery, it takes 5 to 10 working days to deliver the silk embroidery to you. For made to order silk embroideries in Order Silk Embroidery, it takes 1 to 3+ months depending on the size and quality of the silk embroidery you order. For Custom Silk Embroidery from your own artwork, we will give you the time frame after getting the details of your request.
Do I have to have an account to place an order?
No, you can add the silk embroidery to cart and check out as a guest.
How can I buy silk embroideries at your site?
For readymade silk embroideries in Purchase Silk Embroidery, find the one you like, add it to cart and check out. For made to order silk embroideries in Order Silk Embroidery, find the artwork you like, fill in the inquiry form and submit. We will contact you with the details on how to proceed. For Custom Silk Embroidery from your own artwork, please send us your requirements first at Send Us Your Image, we will get back to you with details to your enquiry within 8 working hours.